Reitsema's Betta Home Living - Fridges, Furniture and Electricals

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Reviews of Reitsema's Betta Home Living - Fridges, Furniture and Electricals

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  Gayle M Smythe Added November 26, 2022

  ★ ★ ★ ★ ★
  I had amazing personalised assistance from Reitsema's. I live rurally, and over 120km from the store, but they organised a new washing machine delivered to my door, all handled remotely. The staff (particularly Lucy) were incredibly helpful, responded by email and phone calls very quickly, helped me select a model that suited my needs, and then arranged for it to be shipped from the mainland and delivered to my door, in less than a week and without me having to leave home. The delivery cost was very reasonable given the distance and even the service from the couriers they used was outstanding. This has been one of the most positive experiences I've had shopping remotely/online, and particularly for a relatively large and expensive purchase. I very highly recommend this store!
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  JENNIFER ADAMS Added November 18, 2022

  ★ ★ ★ ★ ★
  I went there with a query regarding my 12volt Waco Fridge in our Motor home as we were having issues with the temperature control. The service agent gave great advice and we were not charged
  Thank you for your good service.
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  charles gunn Added November 16, 2022

  ★ ★ ★ ★ ★
  Fantastic price and service! Ordered and delivered in half an hour. Unreal! So grateful as my old fridge stopped working and was full of food
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  Hayden Nichols Added November 13, 2022

  ★ ★ ★ ★ ★
  Graham was absolutely fantastic helping us fix our camper fridge after just arriving in Tassie. Gave him a ring and he talked me through and few trouble shooting quick fix options before slotting us in the next morning for the repairs. Was a great result!
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  paul mower Added November 08, 2022

  ★ ★ ★ ★ ☆
  Thanks to Graham and Lucy for looking after us when our portable fridge malfunctioned just as we arrived in Tasmania for a 2 month visit. Graham exhausted all avenues to get it repaired at no doubt a time cost. When a replacement compressor from Dometic also failed to resolve the fault, a new replacement fridge was approved by Dometic. All this took 6 weeks to resolve due to shipping parts from the mainland. We would have been unable to continue travelling in our camper had Graham not gone out of his way to arrange a loan fridge for us. Very happy with the outcome and much appreciated service. Thanks again
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  Jo Smith Added January 08, 2020

  ★ ☆ ☆ ☆ ☆
  Rude and the younger guy was not engaged in our dealings at all. We ordered a fridge for when the next shipment arrived and, 6mths later still no contact so they lost out on a sale. It was cash to
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  Roxana Ind Added January 01, 2020

  ★ ☆ ☆ ☆ ☆
  what a nasty people !! I did ask the owner to deliver my new gas stove and get connected he said yes, then the delivery man came just requesting payment and not electrician for my connection at all and he said I don know anything about it sorry, so I called the owner and he denied saying he will not do the connection and you have to fix it. He was very nasty on the phone verbally abusing me, swearing and jelling at me, so he wasn't honest he did promise something to be organised and he didn't. I am taking this complain to the police and legally against this crappy business.
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  peter beattie Added December 22, 2019

  ★ ☆ ☆ ☆ ☆
  Absolutely Appalling with no sales service, and refused to give a refund on a part that was sent incorrectly by the manufacturer to them.
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  Cathy Chilcott Added December 14, 2019

  ★ ☆ ☆ ☆ ☆
  The worst service I have ever had, refused to give me a tax invoice on request, didn't want to tell me what the hours labour he charge me were for. Very rude and condescending. Never go there or recommend ever
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  Ian Watson Added December 14, 2019

  ★ ☆ ☆ ☆ ☆
  I recently took my caravan to Reitsemas at young town after I noticed that the gas function on my dometic 3 way fridge was not working properly. They claim to have spent 6 hours working on it to discover that a mud wasp had blocked the flue, I was charged a staggering $:528 for the labour. At $88 per hour. In my opinion a competent tradesman would have found the problem much quicker. So now the only Thing I can do is warn others via various clubs I am in and by posting on forum websites.
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  margaret jones Added July 22, 2019

  ★ ★ ★ ★ ★
  i have been dealing with reitsma betta electrical for over ten years and always had very good service and well mannered and very helpful i wouldnt shop elsewhere
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  margaret jones Added June 25, 2019

  ★ ★ ★ ★ ★
  i have been dealing with this shop for ten years and i have always had excellent and helpful service. better service than harvey norman they dont want to know pensioner. we have always had good service here at reitsma and i highly recommend them
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  Ian Dury Added January 18, 2018

  ★ ☆ ☆ ☆ ☆
  Avoid this store , rude arrogant and didnt even offer to take a large fridge to my car, even asked why didn't I bring my own trolley only give them one star as I couldn't find zero stars
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  Sean Staunton Added November 06, 2017

  ★ ☆ ☆ ☆ ☆
  Rubbish business dont use them. Use their name in facebook and you'll see why. Close your business and move on mate.

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